Customer Service Apprenticeship

Flank Steakhouse and Cocktail Bar

Location: New Brighton, Wirral

Vacancy description

Duties and responsibilities will include:

  • Greeting and serving customers in a professional, warm, friendly and genuine manner
  • Preparing and serving a range of beverages and foods in line with client requirements
  • Maintaining highest standards at all times, setting up meeting rooms or conference rooms etc.
  • Greeting guests, taking orders and serving food and beverages to guests
  • Care about customer satisfaction and deliver the optimal client service experience
  • Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment
  • Help answer questions and make suggestions regarding food and beverage choices and related items
  • Always report on time and in proper and impeccably clean uniform
  • Good verbal communication skills and high awareness of customer service
  • Being friendly yet professional
  • Having high energy and stamina, with an ability to work for long hours standing
  • Being a team player with an ability to resolve conflict and take criticism
  • Patience and an ability to promote the menu in line with customer needs are highly valued
  • Good attention to detail and punctuality
  • Always be on time and in the right uniform
  • If you finish your tasks, talk to your manager and ask if there are any additional tasks that you can work on
  • Look out for colleagues who need help
  • Be proactive
  • Always be kind and considerate to customers and colleagues


Salary: £4.40-£10.00 per hour


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